Terms & Conditions

Tue, 5th Jun 2012

Contact Information

Name	Email	Phone
On Air	live@phantom.ie	1850 555 105
		Text 51052
General Enquiries	info@phantom.ie	01 4218651
Sales	sales@phantom.ie	01 4218651
News	news@phantom.ie
Webmaster	webmaster@phantom.ie

Address:
Marconi House
Digges Lane
Dublin 2

Reception Opening Hours:
Our office hours are 0900-1730 Monday - Friday.

Getting there:

We are located at Marconi House, Digges Lane close to the Grafton St. shopping district in the city centre. Digges Lane is located between Noel Purcell Walk and Lower Stephen Street. See our Google Map here.

View Larger Map

Loc8: NP6-19-90D GPS: 53.340755,-6.264476

DART/Suburban Rail:
Nearest Station is Dublin Pearse (Westland Row. - 20 min walk).

LUAS (tram):
Nearest stop is St. Stephens Green on the Green Line (5 min walk).

Dublin Bus:
Use services to St. Stephens Green or Aungier St./Georges St.

Parking:
We have no visitor parking but on street parking is available in the area. A multi-storey car park is available at Drury St. and St. Stephens Green Shopping Centre/Royal College of Surgeons.

Complaints

Obviously we hope you'll never feel the need to complain but if you do, in the first instance you should contact our Programme Director at complaints@phantom.ie, or the following address

Programme Director,
Phantom 105.2
Marconi House,
Digges Lane,
Dublin 2.

The following information must be included in any correspondence with us:

Your name and address.
The category of complaint.
The date and time of broadcast.
The name of the programme, news item or advertisement/commercial communication that you have heard and which is the subject of your complaint.
Detail explanation of what exactly in the broadcast, concerned you.

It is Phantom 105.2 policy that all complaints should receive meaningful replies, which attempt to address issues raised in complaints. We will acknowledge receipt within 7 working days, and all complaints received in writing or by-email, shall be replied to by an appropriate member of the production team within 21 working days.